What if Stan Smykowski was Customer Success?

A developer asked to shadow me for a bit. She wanted to learn more about what I do.

Thinking about it a bit, I realized something. I deal with the customers. I get the specs from them and take their problems (bugs) to dev for investigation. I am good at dealing with people. And that’s when it hit me—I’m Stan Smykowski.

“I deal with the goddamn customers so the engineers don’t have to. I have people skills; I am good at dealing with people. Can’t you understand that? What the hell is wrong with you people?”

Then again, maybe I’m just jumping to conclusions.

(Still. Funny thought.)

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