Some questions answer themselves

To schedule, or not to schedule, that was the question.

Whether t’was nobler in the mind to suffer the slings and arrows of only publishing when there was something to say, or to take on more work that matters in search of more worth saying and publishing on a consistent schedule.

To sleep, perchance to dream—ay, there’s the rub. For a long overdue encounter surfaced what dreams may come, when we have have shuffled off the mask of fear, finding ourselves feeling peers of those whom we look up to.

Thus all becomes clear. We can call ourselves what we like, but we are only that which we do. Can the poems, it’s scheduling time.

Wherever there is any doubt, there is no doubt.

That’s the first thing they teach you.

Last day in the office 2017

Thursday was my last day in the office for 2017. It’s been one hell of a year.

And it’s cool I’ve not only been willing to put in a little extra work after hours, on Xmas Eve, and during the week off that follows–but wanted to.

That’s what work life integration looks like.

Customer Success is True Success

10 years ago, way back in 2007, I published a working credo on my old site.

1. Work life parallel > work life balance.
2. A difference is the only thing worth making.
3. True success comes from helping others achieve success.

I got the job I’ve been after since the day I left LeadMD. Next week I join ClearVoice as a Customer Success Manager.

What’s ClearVoice? It’s a kickass, publishing technology platform that pulls all customers’ content workflows into one place. I spent the last eight plus months implementing and using it.

What will I be doing as a Customer Success Manager? I’ll be helping people like me be successful at something we love doing. Combine training, tech support, and content marketing, add a dash of sales, and you’re on the right track.

If you took my favorite parts from every job I’ve had in the last decade and rolled them into one role, this would be it.

It’s official. Work life parallel kicks ass.